Includes on-site support for ANY one (1) Windows 7/8/10/11 personal-use computer. Includes up to one (1) hour of general support by an remote technician. Covers virus removal, application errors, boot process, optimization, and general support. Parts not included. *Select this option if the computer does boot properly and access the internet. You must purchase a separate $79 support for each computer, even if service is completed under one (1) hour. Same-day service if ordered before 12 noon, otherwise next business day service is guaranteed, within business hours.